The Compensation Act 2006 provides the statutory framework for the regulation of claims management activities. The secondary legislation and the Regulator's rules have all been made. Businesses have been able to apply for authorisation from 30 November 2006. The offence of providing claims management services without authorisation or exemption came into force on 23 April 2007.
This site is primarily aimed at claims management businesses. It seeks to give them all the information they need about the regulatory regime, in particular the authorisation process. The site also contains information relevant to those who deal with claims management businesses and a search facility that enables users to check whether or not a business has been authorised.
Latest News
The authorisation of a number of firms has been suspended for failing to comply with the conditions of their authorisation. A full list of suspended businesses is available to view here.
Important notice regarding spoof e-mails.
The Regulator has become aware that spoof emails have been generated which appear as if they have been sent from the email address info@claimsregulation.gov.uk. These spoof emails have no association to the Claims Management Regulator, are beyond our control, and unfortunately we are unable to prevent it from being sent.
Please be assured that no personal details have been disclosed and if you do receive such an email it has happened by chance as the person(s) have not obtained your email address, or any other details, from the Regulator. Whilst we are unable to prevent such emails we are keen to monitor them in order to identify the person(s) responsible.
If you receive an email from info@claimsregulation.gov.uk which you believe to be a spoof please contact us on 0845 450 6858 to validate its authenticity. You should never disclose any personal or confidential details via email.
Claims Management Regulation Bulletin No.2 – January 2008
Post Consultation report on Fees Levels 2008-09
Fees Determination 2008 - 2009
Covering Letter to PII Consultation Findings.
PII Consultaion Findings.
Data Protection Act Obligations for authorised businesses.
Guidance on submitting a claim at court.
Impact of Regulation, August 2007